
FAQs
What will the cost be ?
Initial Consultation (15 minutes, phone) – FREE
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Individual Online Session (60 minutes) – $100
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Payment is required at the time of booking and can be made online or via bank transfer, as arranged with me.
Tell me more about online counselling?
Online counselling provides a convenient and accessible way to connect with me from the comfort and privacy of your own home or any safe space.
With just a click, you can engage in meaningful conversations that support your mental health and well-being. Online counselling offers flexible scheduling and personalised care, making it easier than ever to prioritise your mental and emotional health on your terms.
Can I claim Medicare? or private health insurance?
As a counsellor, sessions are currently not covered by Medicare.
I am unable to offer private health rebates , however, this is reflected in my lower fee.
What is your cancellation policy?
Life happens, and I understand that sometimes appointments need to be changed.
Rescheduling:
Clients may reschedule a session without penalty by providing at least 24 hours’ notice.
Cancellations:
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Cancellations made more than 24 hours in advance will receive a full refund.
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Cancellations with less than 24 hours’ notice, as well as no-shows, are non-refundable.
What technology do I need for online counselling?
To participate in online counselling, you will need a device with a webcam and audio capabilities.
A stable internet connection and a quiet, private space are also essential for the best experience.
I primarily use Zoom and Google Meet—both free, secure, and easy-to-use platforms. Before your session, I will email you a secure invite link with your scheduled appointment details.
How will my privacy be protected?
Your Privacy is important to me .All your counselling sessions are confidential and private.
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What can I expect during my first session?
When you come to counselling for the first time, you can expect a safe, supportive, and confidential space where you’re free to share whatever is on your mind. We’ll begin by covering some important housekeeping, including privacy and confidentiality, so you feel secure.
I’ll then listen to what brings you here and what your hopes and goals are for counselling.
This initial session is all about getting to know each other and helping you feel comfortable. You’re welcome to share as much or as little as you’re ready to. Towards the end, we’ll discuss setting goals together and explore therapeutic approaches that might be a good fit for you.
I’m here to support you every step of the way, moving forward at a pace that feels right for you.
How do I schedule an appointment?
You can schedule an appointment by booking through my website, or contacting me by email. I’ll work with you to find a convenient time.